Vantage Point Solutions, a growing and dynamic telecommunications consulting and engineering firm, is seeking a qualified individual to join our team of professionals. We have an immediate opening for a Data Network Consultant our new location in Birmingham, AL.
Responsibilities
Typical duties for this position include:
- Administration of routers and switches
- Diagnosing and remediating ISP network problems and managing within a ticketing system
- Escalate network issues to vendor Technical Assistance Centers (TAC) and collaborate on resolutions
- Respond to and resolve customer service requests in a prompt, efficient and courteous manner
- Develop Method of Procedures (MOP), configuration scripts, and supporting documentation for scheduled network maintenance
- Perform periodic network maintenance including software upgrades, cutovers, intrusive changes, and diagnostics
- Managing and documenting configuration changes and network architectures with tools including Excel, Word, and Visio
- Describing technical information to non-technical individuals
- Continuously monitor industry trends, and applies this knowledge to the position
- Evaluating networking equipment and software solutions for clients
Candidates should be self-motivated, resourceful, professional, and exhibit good judgement.
Competencies
- Attention to detail (ie, proofreading, data, communications, etc.)
- Ability to communicate confidently with both clients and team members
- Strong written communication across multiple platforms (ie, email, reports, etc.)
- Proficiency in common Microsoft programs, including Outlook, Word, Excel, Visio, PowerPoint, and Teams
Education & Experience
- Bachelor’s degree in Computer Information Systems, Computer Science or a related field is required.
- Route/switch experience with Cisco, Arista, or Juniper equipmen.
- Packet optical transport experience with Ribbon, Ciena, or Fujitsu (Preferred)
- Understanding of network protocols including BGP, OSPF, ISIS, VLANs, and xSTP
- Basic understanding of ISP services including DHCP, DNS, PPPOE, and RADIUS
- Minimum three years of experience in network design and administration role
- CCNA/JNCIS or similar certification (Preferred)
Vantage Point is offering full-time positions with benefits and contract positions for these openings. The benefits for full-time positions are as follow:
- Health Insurance
- Bonus
- 401(k)
- Paid Time Off
- Life Insurance
- Employee Stock Ownership Program